Shipping policy

Shipping Policy

Last Updated: October 12, 2026

At Khanmaart, we strive to provide a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Order Processing and Handling Time

All orders are typically processed within 3 business days after payment confirmation.

Order processing includes reviewing the order, preparing the products, and arranging shipment. Orders are generally processed on business days, excluding weekends and public holidays.

During holidays, promotions, or periods of high order volume, processing may take longer than expected.

2. Shipping and Delivery Time

After an order has been processed and shipped, delivery typically takes an additional 4 business days.

Our estimated total delivery time is approximately 7 business days after payment confirmation, consisting of:

Order handling and processing: 3 business days
Shipping and delivery: 4 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, shipping carrier, product availability, and other circumstances beyond our control.

3. Shipping Destinations

We ship to the destinations available at checkout. Shipping availability may vary depending on the product and delivery location.

Please make sure your shipping address and contact information are accurate and complete when placing an order.

4. Shipping Fees

Applicable shipping charges will be displayed at checkout before you complete your purchase. Any free-shipping offers will be subject to the terms stated in the relevant promotion.

5. Order Tracking

When tracking is available, tracking information will be sent to your email address after your order has shipped.

Please allow time for the shipping carrier to update the tracking information. If you have questions about your shipment, contact us using the email address below.

6. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

Khanmaart is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.

7. Delayed, Lost, or Damaged Orders

If your order is delayed, appears to be lost, or arrives damaged, please contact us with your order number and relevant details.

We will review the issue and work with you to determine the appropriate next steps.

Please note that shipping delays may occur because of weather conditions, carrier disruptions, customs procedures, or other unexpected circumstances.

8. International Shipping and Customs

For international orders, customs duties, import taxes, and other fees may apply depending on the destination country's regulations.

Unless otherwise stated at checkout, customers are responsible for applicable customs duties, import taxes, and fees charged by their local authorities.

Customs clearance may also affect estimated delivery times.